Please follow these simple steps for all repairs:
- Complete and Submit this Form:
- Send your Repair to this address:
Repairs – Russ Larsen
P.O. Box 1373
Spanish Fork, Utah 84660
(Please make sure you insure the package, we are not responsible for lost packages.)
Make sure you include a note inside the package with the following:
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Your Full Name
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Your Full Address
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Your phone number
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Your E-Mail address
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A brief description of the problem
When we receive your Repair, we will:
- Log it into our system
- Diagnose the problem and repairs needed
- Create an Estimate for the Repair
- Contact you for authorization and payment (Please provide an e-mail address with your repair!)
- Ship it back to you
How Long Will it Take?
Repairs are usually completed within 1 week.(in house).
Expedited repairs are available (usually 1-2 days in house) for a $35 expedite fee.
Warranty repairs will be completed at no charge for labor or parts, the only charge will be the shipping charges.
Repairs will be completed only after payment authorization is received.
If you have any questions concerning a repair, please contact Marcy or Russ at 801.794.0631.
You can also find answers to many of your questions at out FAQ Section.
Many times, flushing your handpiece with oil will solve the problem or get your turbine back to running properly.
The video below will show you the flushing process.
